Refund policy

 

At Baomielle, every order is prepared with care and intention. Due to the nature of our products and for hygiene, safety, and product integrity reasons, all sales are final.

RETURNS

We do not accept returns or exchanges for change of mind, preference, or opened and unopened products.

Please review your order carefully before completing your purchase.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@baomielle.com.

To help us resolve the issue quickly, please include:

• Your order number  

• A brief description of the issue  

• Clear photos of the item and packaging

Once reviewed, we may offer a replacement, store credit, or refund at our discretion.

 

NON-REFUNDABLE ITEMS

The following are not eligible for refund or return unless received damaged or incorrect:

• All personal care products  

• Opened or used items  

• Gift cards  

• Digital products or downloadable goods  

• Final sale promotional items

ORDER CHANGES & CANCELLATIONS

Orders are processed promptly. If you need to request a change or cancellation, please email suport@baomielle.com as soon as possible. Requests cannot be guaranteed once fulfillment begins.

CONTACT

For support regarding your order, please contact:

support@baomielle.com